Privacy Policy

Data Protection & Privacy Policy

At Gentle English Mastiff Puppies, we are committed to protecting your personal information and handling it responsibly, in accordance with applicable data protection regulations.

Data Collection and Processing

We only collect, process, and use your personal data where necessary to fulfill our business obligations, including:

• Processing orders and payments

• Coordinating deliveries

• Providing customer service

• Fulfilling legal obligations

Certain personal data may be shared with trusted third-party service providers solely for the purpose of processing your order (e.g., shipping carriers, payment processors).

Credit Checks and Fraud Prevention

To ensure secure transactions and minimize payment defaults, we may—where legally permitted—share address and credit-related data with approved credit agencies or affiliated mail-order companies, particularly for first-time purchases or “buy now, pay later” services.

Marketing and Advertising

We may use your address and order data for our own marketing purposes, such as:

• Sending promotional emails or offers

• Including your contact in catalog mailings

• Providing product recommendations

We will only share data with third parties for marketing purposes where permitted by law. You may opt out of marketing use of your personal data at any time (see below).

Right to Object (Opt-Out)

You can object to the use, processing, or transmission of your personal data for marketing purposes at any time by sending us a simple written request (e.g., by email or mail). This will not affect data required for order fulfillment or customer support.

Once we receive your objection, we will:

• Cease processing your data for marketing purposes

• Stop sending promotional materials, including our catalogs

Website Analytics & Cookies

We use cookies and similar technologies to anonymously analyze user behavior on our website to improve our services. These tracking tools may collect data such as:

• Your browser type and operating system

• Pages visited on our site

• General location (e.g., city level)

IP addresses are anonymized and cannot be used to personally identify you. The data collected is used exclusively for internal analysis and site optimization.

Web Tracking Opt-Out

If you wish to disable this anonymous tracking, you can adjust your preferences using the cookie settings provided on our website. Please note that disabling tracking may limit some features.

Personalized Recommendations

We may use your browsing or purchase history to tailor product suggestions for you. If you prefer not to receive personalized recommendations, you can opt out at any time.